Welcome to Shop & Glow. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
General Information
- By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
- We reserve the right to update, modify, or change these terms at any time without prior notice.
Products & Services
- We strive to display product descriptions, images, and prices as accurately as possible.
- Actual product colors may vary slightly due to screen settings and lighting.
- We reserve the right to discontinue or limit the quantity of any product at any time.
Pricing & Payments
- All prices listed on the website are in PKR (Pakistani Rupees) and may change without notice.
- Payments must be completed before order processing and shipment.
- We use secure payment methods to protect customer information.
- Cash on Delivery (COD) is also available as a payment option for eligible orders.
Orders & Shipping
- Orders are processed after a confirmation call from our team.
- Delivery times may vary depending on location and courier services.
- We are not responsible for delays caused by shipping providers or unforeseen circumstances.
Returns
- Returns and exchanges are subject to our Return Policy.
- Cosmetic and skincare products that have been opened or used are not eligible for return due to hygiene reasons.
- Return requests must be initiated within the specified time frame after delivery.
Refunds
- Refunds are subject to our Refund Policy and will be processed after the returned item is received and inspected.
- Refunds will be issued through the original payment method or as store credit, as applicable.
- COD orders that are eligible for refund will be processed via bank transfer.
- Refunds are available in case of damaged products received by the customer.
- Exchange is available for eligible products; customers may request an exchange instead of a refund where applicable.
Intellectual Property
- All content on this website, including logos, images, text, graphics, and designs, is the property of Shop & Glow and may not be copied or used without permission.
User Responsibilities
- Customers must provide accurate and complete information when placing orders.
- Any misuse of the website, fraudulent activity, or violation of these terms may result in account suspension or legal action.
Privacy Policy
Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in the policy.
Limitation of Liability
We are not liable for:
- Any allergic reactions or misuse of products
- Indirect or accidental damages resulting from the use of our website or products
- Temporary unavailability of the website due to maintenance or technical issues
Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from the use of this website shall be subject to the jurisdiction of Pakistani courts.
Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please reach out to us at shopandglow.pk@gmail.com.